Frequently Asked Questions

How do I get started?

Click the ‘I Want to Schedule an Appointment’ button on our Contact Page. Simply complete a short online form, and you’ll be all set to book your first session.

Where are your offices located?

Our administrative office is based in Liverpool, United Kingdom. We offer appointments to clients worldwide via Zoom or Microsoft Teams—free, user-friendly platforms compatible with computers, tablets, and smartphones.

What do I need for an online deliverance session?

We use Zoom or Microsoft Teams for all online sessions. To take part, you’ll need:

  • A computer, tablet, or smartphone

  • A webcam (or a device with a camera and microphone)

  • A reliable high-speed internet connection

  • A headset or earbuds (recommended for best sound quality)

Please note: We do not conduct deliverance sessions by phone, as face-to-face interaction is essential. We also do not use Skype, or FaceTime, for sessions.

What are your hours of operation?

Our standard hours are:

  • Monday to Friday: 10:00 AM – 5:00 PM (GMT, UK)

  • Saturday: 12:00 PM – 6:00 PM (GMT, UK)

We work with clients across multiple time zones and can accommodate scheduling accordingly.

What happens during the first session?

The initial session is an opportunity to share your concerns. During this time, our team will:

  • Listen attentively and ask thoughtful questions

  • Take detailed notes to understand your background

  • Assess whether our services are the right fit for your needs

  • Recommend a next step or ministry plan, where appropriate

How long are the sessions?

Most initial consultations last approximately 50 minutes. Some services may require a double session, which will be discussed with you in advance.

What is the cost of your services?

We offer a sliding scale fee structure based on household income to ensure our services remain accessible. For more information, please see: Pricing Information.

Do you accept insurance?

No, we do not accept insurance. Payment is required at the time of your in-office session and must be made in advance for online appointments.

How do I pay?

  • In-office: We accept cash, cheque, credit, and debit cards.
    Online clients: Payments are made via secure Stripe invoicing using a credit or debit card.

How do I know you can help me?

The first session allows both you and our Healing & Restoration Ministers to discern whether we’re the right fit. If we feel we’re not best placed to support you, we’ll let you know and may suggest alternative options.

If we believe we can support you effectively, we’ll present a personalised ministry plan for your consideration.

With extensive experience in Christian Healing, Freedom, and Restoration Ministry, we’ve witnessed countless lives transformed—and we’re committed to helping you experience the same.